2020年6月24日

Med-Tech将从Covid-19拯救旅游业吗?

鸣叫As the industry shows signs of a limited recovery, many hope science, and specifically, advancements in medical technology (Med-Tech), will play a key role in ensuring cleanliness and safety to help the travel industry recover. 大多数Pundits将同意,无需进行广泛的测试和联系跟踪,控制大流行是一个挑战。当然,疫苗是最好的[…]
2020年6月10日

随着旅行返回 - 公共风险

鸣叫I applaud the travel industry for its resilience in the face of the global pandemic. By all indications travel is slowly beginning to return. 为了帮助恢复,已经开发出一些复杂的工具来评估风险和跟踪需求。这些包括来自BCG,ARC和3VICTORS的全面旅行恢复见解门户,以及需求预测门户[…]
2020年6月1日

在Covid-19世界后的旅行技术投资机会

鸣叫With the industry at a near standstill due to the global pandemic, we often forget that over the last decade the travel industry experienced significant investment from Angels, Venture Capitalists and Private Equity, creating new travel/transportation unicorns (e.g. Uber, Lyft, Airbnb, TripActions, Travel Perk and Oyo to name a few).  While post Covid-19 investors need to exercise caution, there […]
2018年8月10日

个性化炒作与现实

鸣叫For the global travel industry, the subject of personalization has never been hotter. The number of articles, conference themes and startups pitches emphasizing personalization has reached the extreme hype phase of the cycle. In reality, the theme of personalization has been around for decades. For the travel industry, personalization has its own set of barriers especially for the infrequent […]
2015年6月11日

Lufthansa GDS费的影响,Metasearch会来到Airline.com网站吗?

鸣叫Lately, I have found it difficult to find time to blog as Travel Tech Consulting juggles multiple projects across the travel industry, but I felt compelled to comment on last week’汉莎航空公司将以GDS预订16欧元的消息。我对这一行动读取了许多评论,从同事和酒店经营者的支持范围内[…]
2014年8月6日

航空公司客户体验管理

鸣叫 今年早些时候我提出了一份关于客户体验管理(CEM)的报告。 CEM是一个主要的航空公司趋势,旨在从所有乘客互动点收集客户洞察力,并在每个客户的接触点提供更多个性化服务。该报告现在可以免费下载(只需单击图像即可下载此报告)。该研究审查了航空公司CEM努力的努力,[…]